Terms And Conditions

Detailed description of goods and/or services

The Institute for Accountability in Southern Africa (IFAISA) is devoted to upholding constitutionalism in Southern Africa through the inculcation of the values of accountability and responsiveness to the needs of the people of the region in its governments, parastatal organizations and civil society, including business and industry. Accountability is the obligation of those with power or authority to explain their performance and justify their decisions.

Delivery policy

'Not applicable'

Return and Refunds policy

'Not applicable'

Customer privacy policy

The Institute for Accountability in Southern Africa shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa or MasterCard credit cards or by bank transfer into the IFAISA's bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for IFAISA via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by IFAISA separately from card details which are entered by the client on PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

IFAISA takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile

This website is governed by the laws of South Africa and IFAISA chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

IFAISA may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by The Institute for Accountability in Southern Africa trading as IFAISA with trust number IT812/2009 and Adv RP Hoffman SC and Mr LWFD Groeneveldt as its Directors.

Contact details and Donations page (click here)